4 Steps to Flawless Feedback: Dialogue and Defense

Feedback is a terrific tool that can bring greater awareness to our communication. It can also carry intense internal conflict when the picture we have of ourselves clashes with how we are perceived by others.

1. Develop your inner observer by noticing your reactions to feedback.

2. Resist the powerful urge to explain yourself.

3. Become a sponge. Simply absorb it all.

4. Work to accept the feedback as possibly correct. Use the 1% rule.  

Feedback provides an excellent springboard for improving skills and gaining new insight IF we can abate the ego's natural tendency to defend itself.   Read More >>