April 26, 2008
7 Ways to Build Rapport During Q & A

Little says more about you to those with whom you interact with than how you answer their questions.
Some people show annoyance when a question derails their monologue. Their body language reflects the thought, “why is this person interrupting?”
A question indicates interest in your subject — embrace it.
- Pause one second before answering.
- Answer the question simply and directly. Don’t skirt it but also don’t answer more than was asked.
- Confirm, “Have I answered your question?” Anything but a clear yes means no.

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