April 26, 2008

7 Ways to Build Rapport During Q & A

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Little says more about you to those with whom you interact with than how you answer their questions.

Some people show annoyance when a question derails their monologue. Their body language reflects the thought, “why is this person interrupting?”

A question indicates interest in your subject — embrace it.

  1. Pause one second before answering.
  2. Answer the question simply and directly. Don’t skirt it but also don’t answer more than was asked.
  3. Confirm, “Have I answered your question?” Anything but a clear yes means no.

Continued >>

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