freaking out

Win Arguments Without Arguing

Editor’s Note:  This is a guest post by Ron Yu of  ExecCatalyst “Absolutely Not!” Years ago, I was mentally preparing my defense and counter-attack with a peer (I’ll call her Anna). I was the VP of Services and she was running Sales. In order to win a new customer, she wanted to give away “free Services.” It was a typical negotiation situation where she had her position (e.g. “the company needed the revenue and a...

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Spotlight: Social Anxiety

by Terry Gault If you avoid social situations due to anxiety, you may have Social Anxiety Disorder.   Read on – this is a useful article by the Chicago Tribune. It’s natural to feel some nervousness in certain social situations, such as talking in front of others, confronting a problem with someone or being among strangers. But social anxiety disorder goes beyond this, causing an excessive anxiety or fear of activities and situations in which...

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Be the Duck: The Key to Calm

Editor’s Note: This is a guest post by Robert Graham of GrahamComm. January 10, 2007: Apple CEO Steve Jobs was rolling out the iPhone at MacWorld. It was an event that, as he correctly predicted, would “reinvent the phone.” A third of the way through his keynote, however, his slides froze. He tried his clicker. He tried his other clicker. He went to his laptop. Nothing helped. Most people, if rolling out a franchise product...

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Presentation Style: What if …?

by Terry Gault Konstantin Stanislavski, the famous Russian director and co-founder of the Moscow Art Theater, was a major force in the arts of theater and film.  No one since Shakespeare has had a stronger impact on the theater. Stanislavski devised a simple technique to help actors overcome the artificiality of the theater.  By this I mean that when you are acting on a theater set, you are not in a real space – it’s...

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The Creation Myth

by Terry Gault There is a special kind of story that organizations need to be able to tell.  In a way, it is the collective “Who We Are” story meaning that it spells out Who We Are and What We Stand For as an organization. Merriam-Webster’s dictionary defines ‘myth’ in this way:  A usually traditional story of ostensibly historical events that serves to unfold part of the world view of a people or explain a...

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How to Shed Verbal Filler

by Terry Gault Verbal fillers make a speaker seem less articulate and less sure of themselves and their message. Here are techniques that can help to shed the use of verbal fillers (“uh, um, so, like, you know, basically”, etc.) 1. Video tape or record yourself delivering a presentation or in a conversation. Watch your videotape or listen to the recording once just counting your verbal fillers. It may be painful and embarrassing but can...

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Passing through Creative Destruction

It’s clear to me that in today’s business climate there is no such thing as security.  I think that employees are often lulled into a false sense of security when they should constantly be positioning themselves for their next role.  All the entrepreneurs I know are scrambling to figure out how to stay in business. Andy Grove had it right, “Only the paranoid survive.”  I am also reminded of a saying I heard in a...

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What lessons can “Sully” Sullenberger teach us about the fear of public speaking?

by Terry Gault Capt. Chesley B. “Sully” Sullenberger III relied on countless hours of practice making decisions in fear-inducing situations when he successfully ditched US Air flight 1549 in the Hudson River , saving everyone aboard.  It’s the very process that I teach clients about how to stay calm during presentations when things start to go awry.  It’s called metacognition defined by Webster’s as “awareness or analysis of one’s own learning or thinking processes.”  It...

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Receiving Feedback: Communication Skills

Receiving frank assessments about ourselves from others is often not easy and can be an emotional experience. Here are a few tips on how best to prepare yourself to receive feedback, to be receptive and to leverage the value of the comments you receive from others. ·  Relax:  Feedback is an adventure of discovery into yourself. Be willing to entertain new ideas about yourself.  Some of the comments you receive might be useful, others not. Even...

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