You can’t handle the truth!

by Terry Gault During a recent conversation with David, a client, we were discussing giving feedback to service providers online.  David noted that he uses a developer in Malaysia (or was it Singapore?) for an app he wanted to build.  He said this developer (Let’s call him Sam) to be “the best developer he’s ever known”.  Recently, Sam asked David to give him some feedback using a numbered survey.  He gave Sam a 5 (out of...

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The Complete Manager

by Chuck Kuglen We’ve all had “less than stellar” managers and this is why many leave their jobs.  You can fill in the blanks on what great or “complete” managers do. I saw 10 things recently in Talent Management Magazine article by Helene Lollis: In that article, Lollis said that “The Complete Manager is….. Credible An active follower An effective networker Skilled at giving and receiving feedback Attuned to corporate culture A proactive career planner...

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Mentoring: a killer ingredient in getting fast behavioral change

by Chuck Kuglen One of our clients, Alan Saporta, a VP of Technology for the Wilshire Media Group in Los Angeles, recently spoke to me about his passion in mentoring. Most people have had mentors and often they appear magically (or you realize they’re a mentor in a very unofficial way after the fact). If you do not use mentors or do not currently have one but would like to, see this link about 4...

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