You can’t handle the truth!

by Terry Gault During a recent conversation with David, a client, we were discussing giving feedback to service providers online.  David noted that he uses a developer in Malaysia (or was it Singapore?) for an app he wanted to build.  He said this developer (Let’s call him Sam) to be “the best developer he’s ever known”.  Recently, Sam asked David to give him some feedback using a numbered survey.  He gave Sam a 5 (out of...

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All Markets Are Online Dating Markets

In today’s world of 9-second attention spans, our introductions mean more-than-ever before. Sally Hogshead reveals the seven triggers of fascination and how to get others to fall in love with your ideas, instantly. YouTube / TEDx Talks – via Iframely

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Win Arguments Without Arguing

Editor’s Note:  This is a guest post by Ron Yu of  ExecCatalyst “Absolutely Not!” Years ago, I was mentally preparing my defense and counter-attack with a peer (I’ll call her Anna). I was the VP of Services and she was running Sales. In order to win a new customer, she wanted to give away “free Services.” It was a typical negotiation situation where she had her position (e.g. “the company needed the revenue and a...

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Words to Sell By

By Chuck Kuglen Reading Time: 1 minute In 1989 I saw this list for the first time. It was given to me in an early tech sales job from a mentor (Greg Herrera). It’s amazing to me how great tips live on in your life! I always turn to this when starting a new project or job. Or when I’m stuck. I hope something here resonates for you. Always understand the business issues. People buy...

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Rick Perry’s worst nightmare – mind goes blank on national TV

by Terry Gault It’s the nightmare scenario for many people.  You are on the spot – speaking in front of an important audience: peers, executives or high-powered customers.  Your mind goes blank.  You hear deafening silence as audience members look away in embarrassment.  You stammer out a soul-crushing apology, “Sorry.  I lost my place” as you madly fumble through the gibberish notes you thought might save you in such an eventuality. Rick Perry demonstrated it on a big...

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The King’s Speech

by Terry Gault YouTube / Red Carpet Diary – via Iframely Last December, I was charged with coming up with some kind of celebration to commemorate the launch of  It didn’t take long to think of the idea of going to dinner and a movie. When it came time to choose a movie, I tried polling the attendees and the front runner was Secretariat. Then while riding in the car one day listening to Fresh Air...

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Why Environmental Activists Embrace Social Media

by Fast Company g Six months after the BP oil spill, it’s clear that in the age of social media, a company can’t spin and rebrand its way out of a mess like it used to. Activists have donned suits in mockery at least since 1967, when Abbie Hoffman and the Yippies tossed dollar bills onto the floor of the New York Stock Exchange. More recently, the Billionaires for Bush bird-dogged the RNC, and the...

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The Hottest New Job in Public Relations: Chief Content Officer

Editor’s Note:  This is a guest post by Greg Matusky Gregory FCA Communications I’m going to make a call. In three to five years, a new member of the C-suite will emerge. He or she will work shoulder to shoulder with CMOs and CEOs. The job description will look nothing like we have ever seen. They will be called chief content officer.  Their purpose will be to originate and share a constant stream of information...

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10 Highest-Paid Public Speakers In the World

Editor’s Note:  This is a guest post by Online How much would you pay to see your favorite celebrity, politician or business leader speak? For some businesses and organizations, the answer is a lot more than you’d expect. Here, we’ve pulled together some of the biggest payouts ever made for keynote speakers, though it has to be said that it may not be a definitive list as some speakers don’t disclose their fees openly....

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